Product Due Diligence

June 12, 2025

Product Due Diligence

Product Due Diligence focuses on evaluating a company’s product strategy, user experience, market positioning, and feature roadmap. In M&A or fundraising contexts, it ensures the product isn’t just technically solid—but also strategically viable, competitive, and aligned with user needs.

What is it? 

Product Due Diligence is the systematic review of a company’s product from a market, user, and strategic perspective. It complements technical due diligence by answering different—but equally critical—questions, such as:

  • Is the product solving a real, validated problem?
  • Does it offer a differentiated value proposition?
  • Is the UX aligned with target users’ expectations?
  • Is the roadmap realistic and strategically aligned?

This review typically includes:

  • Product-Market Fit Analysis: Market demand, retention, and adoption metrics
  • UX/UI Review: User journey, usability, accessibility
  • Roadmap Validation: Upcoming features vs. team capacity and business goals
  • Competitive Benchmarking: Product positioning and differentiation
  • Customer Feedback Analysis: From interviews, NPS, reviews, or support logs

Why it matter in Due Diligence?

Product Due Diligence is essential because a technically sound product can still fail in the market if it lacks user alignment or strategic clarity.

Key reasons to include product DD in a deal process:

  • Validates business assumptions: Is the solution solving the right problem?
  • De-risks go-to-market plans: Understanding how the product will scale commercially
  • Informs valuation: High-fit, high-retention products drive higher multiples
  • Supports integration: Ensures product roadmap aligns with buyer’s platform strategy
  • Reveals product risks: Such as feature bloat, tech lock-in, or dependency on one persona

For founders, it’s also a way to surface strengths and refine narratives before fundraising or exit.

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