Terms & conditions

TERMS AND CONDITIONS OF SALE (TCS)

1. Company identification
YUKI, a French simplified joint-stock company (SAS) registered with the [City] Trade and Companies Register, with its registered office at 29 rue Pastorelli, 06000 Nice, France.
Email: marc@askyuki.co

2. Purpose
These Terms and Conditions of Sale govern the provision of Vendor Due Diligence services in technology and product assessments offered by YUKI to professional clients within the European Union.

3. Order process
Each service is subject to a personalized quotation. The order becomes firm and binding upon written acceptance of the quotation by the client (including by email), with the phrase “Approved” or “Agreed” and a signature.

4. Pricing and payment terms
All prices are provided in the quotation and expressed excluding taxes (VAT).
Payment must be made via bank transfer to the account specified on the invoice.
No discounts apply for early payment. Late penalties apply in accordance with Article L441-10 of the French Commercial Code.

5. Delivery timeframe and method
Deliverables are sent by email within an indicative timeframe of 15 business days from the official project start date (validation of the quotation and reception of required information).

6. No right of withdrawal or refund
As per applicable EU law between professionals, no withdrawal period applies. Orders are final and non-refundable once confirmed.

7. Liability
YUKI undertakes to perform its services with due care and professionalism. Its liability is limited to direct damages caused by proven fault in service execution.
YUKI is covered by a professional liability insurance policy.

TERMS OF USE (ToU)

1. Purpose
These Terms of Use govern access to and use of the website askyuki.co.

2. Services provided
askyuki.co is an informational website offering access to YUKI’s service descriptions, downloadable use cases, and a self-diagnostic tool. No user account is required to access content.

3. Intellectual property
All content on the site—including text, images, graphics, logos, brand name, design, and source code—is the exclusive property of YUKI and protected by intellectual property laws.
Any reproduction, distribution, or use without prior written consent is strictly prohibited.

4. Personal data and cookies
Cookies are used for navigation and traffic analysis. By continuing to browse the site, users agree to their use as detailed in our [Privacy Policy] (to be provided).
No personal data is collected without explicit consent.

5. Prohibited conduct
Users shall not:Disrupt or attempt to disrupt the proper functioning of the site (spam, code injection, unauthorized access attempts)Reuse or reproduce content without permissionMisuse YUKI’s name or brand, or engage in defamatory behavior

6. Limitation of liability
While YUKI strives to ensure accuracy and availability, it shall not be held liable for errors, service interruptions, or any damages—direct or indirect—resulting from the use of the site.